I read everything that comes through this form myself. If you are scaling field infrastructure and something in it has stopped working the way it should, that is usually a conversation worth having.
Networks that need an operating model, or teams working through the point where operations stops being a support function.
Happy to talk about uptime, unit economics, or what running distributed infrastructure in India actually involves.
I speak about field operations, network scale, and the gap between how infrastructure is planned and how it behaves.
If you have read something here and want to argue with it, that counts too. I would rather hear it than not.
I reply myself, usually within a few working days. If your message is time sensitive, say so in the first line and I will move it up.
I am based in Bengaluru and work on Indian time, so allow for that if you are writing from elsewhere.
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A few lines is plenty. I would rather have the real question than a polished one.
Your details stay with me. No lists, no forwarding.